C. Plan for Implementation

Once a decision has been reached to use specific communication strategies, you will need to think about how these strategies will be implemented. The implementation plan requires that you:

  • Identify what purpose Shawanda (the teacher) is trying to achieve through her communication with Ashley (the therapist). Specifically, based on what you learned about the dilemma in Step 1, is the teacher focused on attending and active listening, seeking and verifying information, or joining and supporting?
  • Review the communication strategies that are recommended to achieve this purpose, and
  • Select the communication strategies that Shawanda will use in future meetings with Ashley.