Addressing Challenging Issues – Firm Ground

A trusting partnership between practitioners and families enables practitioners to address challenging issues in a positive and constructive manner. As trust evolves from middle ground to firm ground, partnership-oriented practices such as enhanced communication, high expectations, respect, commitment, equality, and advocacy become the most sophisticated.

Watch the video to identify and reflect on examples of practices related to addressing challenging issues.

Video 4.7: Libby & Kim - Firm ground conversation

Libby, a teacher in a child care center, and Kim, a parent of a 4-year-old girl (Ella), have a conversation about working together and learning from one another. This conversation highlights making shared decisions. (running time: 5 min. 23 sec.)